Friday, 28 March 2014

Hardy Cycles - In need of your ratchets being tightened or your forks re-aligning? You won’t get a friendlier service than here

Has your life ever flashed before your eyes? It’s a strange feeling, and one I experienced a few weeks ago for the first time. I was freewheeling down the steep hill of Dryden Road on the last leg of my journey across town to see my lovely lady. My mind was full of romantic thoughts about seeing her for the first time in a few days and holding her in my arms again, when I suddenly realised a car was about to pull out of the junction ahead of me, and the act of pulling on my brakes was having little to no affect on my speed. Time really does seem to slow down in these moments, your senses are suddenly alert to everything that is happening; I could feel the sweat forming on my brow, my heart thumping in my chest, I think I even remember seeing the flap of a bumble bees wings as it flew past. As my momentum plummeted me towards my inevitable doom I began to regret all the things I’d missed in life. Why hadn’t I been to Italy yet, why hadn’t I written that epic novel I had been planning for years, and what did Holly Race’s boobs look like when we were 16 and still in school? All these questions swam through my head as I made peace with myself and prepared for the journey across to the other side.
As you can guess, I’m not writing this from another ethereal plan, and I did manage to avoid being mangled with my bicycle and the back end of a Skoda Octavia. I did however  take one important lesson though from this brush with the cold hand of death, and that was to finally get my bike checked out and overhauled.

There are a number of cycle shops and repair workshops in town to choose from, and most of them are independent and local businesses. But I decided to go to Hardy Cycles at the bottom of Fore Street. The reason;  Rob Hardy, the proprietor, had come into the office where I work my lowly 9-5 job and handed me his card for his new shop that had just opened. He was nice, smiling, kind of chap and we had a quick chat about his new enterprise and what he had planned. This happy encounter stuck in my mind, and so the first day after being given my second chance on this world I carefully rode down to his humble premises to see what he could do
 
The place is compact and well organised, with no vital space wasted on luxuries or pointless amenities. In a busy working environment like this you imagine it to be dirty and greasy, but the place is spotless with neatly displayed accessories for sale and implements hung on the wall. You walk right into the workshop where bikes are hoisted up on racks to allow access to all manner of cogs, chains and gears, and a work bench has all the tools and parts that are needed to perform any manor of jobs on a whole array of two wheeled machines. My patient that I had bought along was in need of some quite major surgery so after giving the bike a quick, but thorough, check up I was given the diagnosis and what was needed to be done. Rob obviously knows what he’s doing and has been around bikes all his life and the relaxed; stress free atmosphere that he exudes is very reassuring. I was told to come back in a few days time and I would have a bike fit enough for Bradley Wiggins (ok, he didn’t actually say that but having ridden around now for a few weeks on my healthy, fit again set of wheels I recon I could give Wiggo a run for his money this year in France).

So I was surprised to get a call from Rob the day before I was due to pick up my machine. He had finished the work, only there were a few, minor, unforeseeable problems and he had not managed to get everything to his high exacting standards. He had even gone out and given it a test ride to check it was all ok. I reassured him that it was fine and that my cycling requirements were not all that severe. However it is nice to see someone take such pride in his work and courteous respect when it comes to customers.

Whenever you go and see a repair man about anything nowadays you always seem to automatically believe that they will try and swindle you somehow, by using complicated words and blinding you with jargon.  All these ‘consumer advise’ shows have scared us into believing that we are all hapless mugs, easily fooled into throwing money away at all these snake oil salesmen. Hardy Cycles, I can assure you, is not like that. It is friendly, and welcoming, and everything is laid out simply and explained properly. Rob is a genuinely nice guy who is only concerned that you are safe and are able to get the most out of your bike. With Spring in the air and good weather fast approaching you better dust off the old penny farthing and take it in for a once over so you can enjoy cycling around all summer hassle free, safe in the knowledge you won’t end up under a bus because the handle bars come off in your hand.

Call 01392 434997

Email contact.hardycycles@gmail.com

Hardy Cycles
35 New Bridge Street
Exeter
EX4 3AH

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